Terms & Conditions

In accordance with the Electronic Commerce Regulations 2002 we confirm that the principal address of Ecotek Technologies is: Well Cottage, Luxborough, Nr Watchet, Somerset. TA230SX and that our VAT number is 176 5977 47.

Internet orders are dispatched from: Ecotek Internet Dispatch, Intermail plc. Horizon West, Canal View Road, Newbury, Berkshire. RG14 5XF. Internet orders can be cancelled for any reason and at any time prior to dispatch (which is normally the next working day) by phoning 0870 042 9574 or e-mailing help@ecotek.eu

An internet purchase is completed when a digital receipt number is issued by the Worldpay secure server through which all the e-commerce transactions on this site are conducted, this receipt is also confirmed by email. Any errors can be corrected at any time prior to clicking the Worldpay ‘Confirm Order’ button at the foot of the order details form, by altering the various input fields using the ‘delete’ or ‘backspace’ buttons. If any details need to be changed after the order has been confirmed, this can be accomplished by phoning 0870 – 042 9574 or e-mailing help@ecotek.eu

These transactions are subject to European Law being conducted in the English language by a UK registered Company, though overseas orders are accepted and can be payable in foreign currencies (US$ and Euros) as well as Sterling. None of the above affects your fundamental Statutory rights in any way; the terms of purchase, money back guarantees and product warranties being equivalent or in most cases additional to your basic legal entitlements.

Refund Policy

From 30 days of receipt, the CB-26P device and Accessories can be returned for a full refund for any reason, these should be returned to the point of purchase, which for Internet transactions is: Ecotek Internet Dispatch, Intermail plc. Horizon West, Canal View Road, Newbury, Berkshire. RG14 5XF. Unused containers of PowerBoost and Ecotek 100 can also be similarly returned within 30 days for a full refund. In addition all products are unconditionally guaranteed against mechanical defects or failure in use for two years from the date of purchase, any such products will be replaced without charge upon receipt of the defective item and purchase details, at any of the above addresses.